In today’s dynamic workplace, managing employees can be challenging as the capabilities of technology, especially AI, are constantly evolving, making the effects unpredictable. Employees have less time for peer learning, and AI-enabled digital tools continuously adapt on their own.
As an executive leadership coach, it’s important to ensure that my clients address these challenges. The surest way to be successful is to use a framework called STEP—Segment, Transition, Educate, and Evaluate. This can and will empower both employees and organizations to succeed in this AI-driven era.
Here is how to use it:
Segmenting Tasks for AI Automation or Augmentation
The first step in helping employees succeed with AI is to segment tasks. Identify which tasks are suitable for AI automation, where machines can handle repetitive and data-driven work, and which tasks require AI augmentation, where technology enhances human decision-making and productivity. By clarifying roles, employees can focus on tasks that require their unique skills and creativity.
Transitioning Tasks Across Work Roles
As the workplace evolves with AI, it’s essential to transition tasks effectively across work roles. Ensure that employees are comfortable with changing responsibilities and that they understand how AI can support their new roles. Encourage cross-functional collaboration, enabling employees to learn from each other as they adapt to these transitions.
Educating Workers to Harness AI’s Evolving Capabilities
Education is key to helping employees succeed with AI. Provide ongoing training and development opportunities to help them stay up-to-date with AI’s evolving capabilities. Foster a culture of continuous learning where employees are encouraged to explore and experiment with new AI tools, enabling them to harness technology to its fullest potential.
Evaluating Performance to Reflect Learning and Support
Finally, to support employee success with AI, implement a robust performance evaluation system. This should not only assess individual performance but also consider how employees contribute to their peers’ learning and development. Recognize and reward employees who actively support others in adapting to AI technology.
Lead from Within: In the age of AI, empowering your employees to thrive requires a strategic approach one that will guarantee their success.
#1 N A T I O N A L B E S T S E L L E R
The Leadership Gap
What Gets Between You and Your Greatness
After decades of coaching powerful executives around the world, Lolly Daskal has observed that leaders rise to their positions relying on a specific set of values and traits. But in time, every executive reaches a point when their performance suffers and failure persists. Very few understand why or how to prevent it.
Additional Reading you might enjoy:
- 11 Powerful Ways Artificial Intelligence Is changing Leadership Forever
- A Leadership Manifesto: A Guide To Greatness
- How Artificial Intelligence is Going Change Leadership Forever
- How Different Leadership Styles Can Best Drive Artificial intelligence Adoption
- The One Quality Every Leader Needs To Succeed
Of Lolly’s many awards and accolades, Lolly was designated a Top-50 Leadership and Management Expert by Inc. magazine. Huffington Post honored Lolly with the title of The Most Inspiring Woman in the World. Her writing has appeared in HBR, Inc.com, Fast Company (Ask The Expert), Huffington Post, and Psychology Today, and others. Her newest book, The Leadership Gap: What Gets Between You and Your Greatness has become a national bestseller.