In a way, it is language that makes our reality exist. Attaching language to an event, experience, or circumstance allows it to be interpreted, understood,and shared.
Talk is the most ubiquitous social activity that human beings engage in. Not surprisingly, it is language that builds the social and cultural worlds we live in. It is arguably the most important resource for exercising more effective leadership.
Language is a system of communication; it is the critical link between the created present and the uncreated future, it is the glue that binds our reality into results.
For leaders, language is a vehicle for making decisions, resolving disputes, enacting practices, measuring results, and sharing innovation and creativity.
Like any other language, the language of leadership has to be learned, honed, and practiced.
The roots of language are logos, ethos, and pathos—the division first coined by Aristotle. We can think of them as an open mind, open will, and open heart.
Logos is the Greek word for “word,” representing the process of thinking. Our thoughts are filled with logic and reason. Logos is leading with an open mind of inquiry. Inquiry leads to new interest, which in turn leads to insight—a hybrid of knowledge and understanding derived from an “inward sight.” The more open your mind and the greater your depth of observation, the more information you can attain.
In leadership language, an example might be: “OK, we’ve thought this through and discovered every logical reason why this approach didn’t work. Now it’s time to ask more open-ended questions and see what insight we can gain.”
Ethos is the Greek word for character (and the source of the English word “ethic”), representing leadership with open will. Ethos is leading with character when we lead with character we build credibility. When we have credibility, we are trusted.To lead means to take chances, to follow new paths. Open will means surrendering to chance, allowing what may come to emerge without resistance.
In leadership language: “Last quarter we did well, but this quarter we have to do great. What can we do differently? What can we give up? What is something new we can try that will help us excel?”
Pathos is the Greek word for feeling and passion. Pathos is the leading with open heart. As a leader, you must have an open heart to relate to others, the language of heart is passion, compassion, and caring.
In leadership language: “I know that this restructuring has been hard for you. Your workload has tripled, and I’m sure you’re extremely stressed. What do you need to make your job easier? I’m here to help.”
With an open mind (logos), open will (ethos), and open heart (pathos), we can be the kind of leader who understands that others must see our character, our courage, our tenacity to be empowered and inspired by us—to be led by us.
Lead From Within: The function of language is not only to communicate information or label things, but also to bring about an effect on the people in our lives.
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© 2013 Lolly Daskal. All rights reserved.